DishTV Support

            Ever wondered why you cannot see some channels when recording? Perhaps you have been kicked off something you were watching when a recording started, this FAQ page will shed some light on what is happening and how you can work around it. 

In New Zealand Freeview broadcasts on two platforms FreeviewHD - UHF and Freeview Satellite. Within each platform the broadcasters transmit the channels you view within a Frequency or Transponder (TP) this "Channel Group' or 'Frequency' is often a group of channels provided by one broadcaster e.g. TVNZ1 and TVNZ2 from TVNZ are in the same group.

Single Tuner Recorders - Satellite & Terrestrial

If you have a single tuner recorder, you can only record and watch the channels within one frequency/group at a time. While you are recording your single tuner recorder will not allow you to select another channel outside of that frequency/group, as this would disrupt the recording. Limiting the channels you can watch to the channels in that frequency/group for the recordings duration.

During recording, the channels available for you to watch depend on the channels the individual broadcasters provide within that frequency/group (see tables below for examples).

With some single tuner recorders, while recording you can also watch a pre-recorded program.

Examples of Single Tuner Recorders

S7070RHD The Dish TV satBox S7070rHD is a Freeview Certified Single Tuner Satellite Receiver. Learn more...	T2100 The aerialBox T2100 is a Freeview Certified UHF Receiver, that brings the most popular shows from Live TV & On Demand together. Learn more...

Dual Tuner Recorders - Satellite & Terrestrial

A full function dual tuner recorder will give you a greater range of recording and viewing options. With two tuners available, this allows a dual tuner recorder to tune into and record from two separate frequencies/groups at the same time. Alternatively, you can record a single frequency/group with one tuner and watch any available channel with the other tuner.

During recording, the channels available for you to watch depend on the channels the individual broadcasters provide within that frequency/group (see tables below for examples).

When using both tuners to record, your dual tuner recorder will not allow you to select another channel outside of the selected frequencies/groups; as this would disrupt the recordings.

S8300 This recorder also deatures a 1Tb Hard Drive allowing up to 500 hours of recording	Super Box The Superbox is a Dual Tuner UHF recorder, however for satellite it has 4 Tuners meaning only UHF would be meet with the above mentioned recording limitations.

Satellite Channel Groups

Transponders for Broadcasted Channels on Satellite.

If you have a dual tuner recorder for example and you choose to record one Freeview channel from "12456" and one from "12483" (see above) you can only watch any other Freeview channel from those two groups. This is because with both tuners in your receiver tuned into those two frequencies you only have all of the channels on those two frequencies available to you.

UHF Channel Groups

Terrestrial UHF Channel Groups