SmartVU Home Support
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How do I retune a A7070
Will I have access to TVNZ OnDemand on my A7070 after June 28?
How can I get Spark Sport on my SmartVU+ A7070
Is Netflix available on the SmartVU+ A7070?
How do I connect my SmartVU+ A7070 to the Internet?
See all 12 articles
What is the SmartVU SV11?
Does my SV11 have access to Disney+?
Will I have access to TVNZ OnDemand on my SV11 after June 28?
Where can I buy the SV11?
Does the SV11 have access to Netflix?
See all 10 articles
Freeview On Demand
What is Freeview On Demand?
Is TVNZ leaving Freeview On Demand?
Is Freeview On Demand a free service?
Does Freeview On Demand use my broadband data?
What download speed do I need to stream content for Freeview On Demand?
See all 7 articles
How do I connect / tune my new SNT7070HbbTV ?
Does the SNT7070HbbTV have access to TVNZ OnDemand?
How do I connect my SNT7070HbbTV to the internet?
Can my SNT7070HbbTV record?
Can I use the Apple TV app with my Android TV device?
How to reset Android TV receiver
How do I cast to Android TV devices?
How to uninstall Android TV applications.
I cannot download, install or update any applications from the Google Play Store.
Freeview Streaming TV
Does Freeview Streaming TV have subtitles?
Do I need UHF antenna or satellite dish to use Freeview Streaming TV?
Can I record using the Freeview Streaming TV app?
Will the Streaming app still have access to TVNZ OnDemand after June 28?
What Channels can I get in the Streaming App?
General Freeview UHF Receivers
My signal is good but why does my picture distort?
General Freeview Satellite Receivers
Can I get Prime +1?
Recordings cut off at the start or end
Can I record what's on Freeview?
How do I set a recording on a 'plus 1' channel?
Duplicate recordings of the same programme
Why cant I record any program at any time on my Recorder?
See all 6 articles
SmartVU SV10 Streaming Device
What is the Freeview Streaming Device - SV10?
Does the SmartVU - SV10 have Disney+?
Will I have access to TVNZ OnDemand on my SV10 after June 28?
Disney+ Error 39:
Disney+ black or buffering screen
See all 22 articles
Freeview A2 Recorder
How do I update the Software Version on my A2 Freeview Recorder?
My A2 is showing the wrong Guide logos for The Edge and The Breeze.
How can I get Spark Sport on my Freeview A2 Recorder
How do I connect the Freeview Recorder to the Internet?
What TV antenna is the New A2 Freeview Recorder compatible with?
See all 23 articles
How do I retune my S8200?
How do I factory reset my S8200?
Dish TV A2 Firmware
See all 10 articles
Manuals & Guides
A2 - Superbox
SmartVU X - SV10
See all 9 articles
TV Reception: Interference
Orders and Warranty
How long will the delivery take?
How much does shipping cost?
I need a copy of my invoice for my order. How do I obtain one?
What warranty do DishTV Freeview receivers come with?
Do I have a warranty without my receipt?
How do I return my product to Dish TV?
Where can I find my serial number?
I purchased my product from another store can I return direct to Dish TV?
Is there an assessment fee?