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Knowledge base
FAQs
SmartVU+ A7070
12
How do I retune a A7070
Will I have access to TVNZ OnDemand on my A7070 after June 28?
How can I get Spark Sport on my SmartVU+ A7070
Is Netflix available on the SmartVU+ A7070?
How do I connect my SmartVU+ A7070 to the Internet?
See all 12 articles
SmartVU SV11
10
What is the SmartVU SV11?
Does my SV11 have access to Disney+?
Will I have access to TVNZ OnDemand on my SV11 after June 28?
Where can I buy the SV11?
Does the SV11 have access to Netflix?
See all 10 articles
SmartVU SV10 Streaming Device
22
What is the Freeview Streaming Device - SV10?
Does the SmartVU - SV10 have Disney+?
Will I have access to TVNZ OnDemand on my SV10 after June 28?
Disney+ Error 39:
Disney+ black or buffering screen
See all 22 articles
Freeview On Demand
7
What is Freeview On Demand?
Is TVNZ leaving Freeview On Demand?
Is Freeview On Demand a free service?
Does Freeview On Demand use my broadband data?
What download speed do I need to stream content for Freeview On Demand?
See all 7 articles
SNT7070HBBTV
4
How do I connect / tune my new SNT7070HbbTV ?
Does the SNT7070HbbTV have access to TVNZ OnDemand?
How do I connect my SNT7070HbbTV to the internet?
Can my SNT7070HbbTV record?
Android TV
6
Can I use the Apple TV app with my Android TV device?
How to reset Android TV receiver
How do I cast to Android TV devices?
How to uninstall Android TV applications.
I cannot download, install or update any applications from the Google Play Store.
See all 6 articles
Freeview Streaming TV
5
Does Freeview Streaming TV have subtitles?
Do I need UHF antenna or satellite dish to use Freeview Streaming TV?
Can I record using the Freeview Streaming TV app?
Will the Streaming app still have access to TVNZ OnDemand after June 28?
What Channels can I get in the Streaming App?
General Freeview UHF Receivers
1
My signal is good but why does my picture distort?
General Freeview Satellite Receivers
1
Can I get Prime +1?
Recording
6
Recordings cut off at the start or end
Can I record what's on Freeview?
How do I set a recording on a 'plus 1' channel?
Duplicate recordings of the same programme
Why cant I record any program at any time on my Recorder?
See all 6 articles
Freeview A2 Recorder
23
How do I update the Software Version on my A2 Freeview Recorder?
My A2 is showing the wrong Guide logos for The Edge and The Breeze.
How can I get Spark Sport on my Freeview A2 Recorder
How do I connect the Freeview Recorder to the Internet?
What TV antenna is the New A2 Freeview Recorder compatible with?
See all 23 articles
T2200
2
How do I Factory Reset my T2200?
What is the Default PIN?
S8200
3
How do I Factory Reset my S8200?
What is the Default PIN?
How do I re-tune my S8200?
SMARTVU Home
2
'How to' download the SMARTVU Home App
Light Bulb - 'How to' pair the Light Bulb with the App
Downloads
Receiver Firmware
10
Dish TV A2 Firmware
SNT7070 Firmware
S8200 Firmware
T2200 Firmware
S8300 Firmware
See all 10 articles
Manuals & Guides
9
A2 - Superbox
SmartVU+ A7070
SmartVU X - SV10
SNT7070
S8300
See all 9 articles
General
Information
1
TV Reception: Interference
Orders and Warranty
Shipping FAQs
3
How long will the delivery take?
How much does shipping cost?
I need a copy of my invoice for my order. How do I obtain one?
Warranty
2
What warranty do DishTV Freeview receivers come with?
Do I have a warranty without my receipt?
Returns
4
How do I return my product to Dish TV?
Where can I find my serial number?
I purchased my product from another store can I return direct to Dish TV?
Is there an assessment fee?