When returning a product to us for assessment / repair we first recommend that you check our FAQ pages for any support that may assist in the fault you are having.
We also have support lines to help:
We also ask you contact one of our technicians via one of these methods after troubleshooting to receive a return authorization number or ticket number for your return. This allows us to track the status of the return through our system.
We ask that you supply:
- Model Number
- Serial Number - Where can I find my serial number?
- Description of the fault
Our address when returning a product to our service team is:
Dish TV Technologies
25 McKee St